Greatly enjoyed the place, had a very relaxing stay for sure our last visit.

all the staff was accommodating, fixed my issues. the suite i stayed in was well-kept with balcony.

Booked a room with great views of the ocean. A minibar, satellite television, and climate control were perfect.

The staff was attentive, the room was reasonably large, everything was amazing. The room we had included a flat-screen TV with cable channels, climate control, and a personal safe. Location: the hotel was so close to Riviera Maya as well as the various restaurants. It also was on the beach...

The staff are friendly and the room is well-kept and large with balcony. They have a flat-screen TV with cable channels, climate control, and a personal safe.

The location was perfect as it was just a short walk along the beautiful beach to the center of town. The beach itself had fine sand and the swimming was excellent. The resort itself was upscale and well maintained, and the rooms were spacious and comfortable. I highly recommend getting a sea view room with a balcony. The food at this all-inclusive resort was a pleasant surprise, with excellent quality and variety.

Nothing it is perfect.

Not nice beach, not 5 stars service

Pretty unusual experience

It is not always clear where the events from the day's program take place.

We had a wonderful experience at this venue, with the stunning Cenote la Noria located just 2 km away; the staff here were incredible and we would highly recommend it!

I'm a single, female traveler who was traveling alone. I searched for a smaller hotel (no thanks, Moon Palace), that was clean, comfy and beautiful (this hotel was a splurge for me), on the ocean+guaranteed ocean view, peaceful and quiet, with no throbbing disco noise -- night or day. I specifically selected a hotel *without* planned poolside or other activities for kids (or adults). I am not anti-children. Far from it! But, on this vacation I needed and wanted peace, quiet and r&R... And I got it! The staff was always pleasant, friendly, accommodating, respectful and professional. Loved, loved my continental breakfast(!!!) -- warm yummy croissants, fresh squeezed oj and hot coffee on my balcony, complete with ocean breeze and wonderful sounding birds squawking here and there. (Warning: If you leave your basket of goodies unattended, they will steal!) ;) Loved being one of only a handful of folks lying by the pool reading a good book in the afternoon. Lots of space to chill out and be happy, and to walk, walk, walk. Wish I woulda tried a yoga class but didn't get that far.

Suggested enhancements to make the next visitors' stay even better: *Give a bit more extensive orientation: (a) Walk the new guest from his/her hotel room door to the pool and point out the path to the ocean. (I have zero sense of direction and even tho the hotel was small, I kept getting turned around on the paths.) (b) Point out Puerto Morelos down the beach -- a quick walk, additional restaurants, the church, drugstore, grocery store for whatever you may be craving or have forgotten, etc. *Sadly, although you promote the availability of a wireless connection, I never once saw a signal strength higher than "Fair" or "Poor" and was not able to log on even once. I missed being able to quickly log on to my laptop in my room to check news or send a quick email to my family.

The intimacy. The beach was very close to the room. The restaurants were good. The servicw was friendly and efficient.

The WiFi was intermitent. The Video od Demand didn't work.

We had an amazing time at this resort! The staff was friendly and attentive, and the facilities were top-notch. From the reception to the pool to the restaurants and bars, everyone made us feel welcome. The playmakers and performances kept us entertained, and the selection of food and drinks was delicious. We made the most of everything on offer and had a fantastic time.

Felt so relaxed, no reason to complain.

I had an incredible time at Desire Riviera Maya Pearl Resort. The entertainment staff were amazing and made my stay so much fun. I can't wait to come back!

This hotel was perfect. The staff was warm and accomodating, the rooms were huge and very comfortable, and the beach/ pool area was beautiful. The food was delicious, and the spa was wonderful too!

The hotel offers great value for money. The rooms are spacious and come with a balcony, providing a lovely view. The location is excellent, with easy access to various restaurants on the beach. The staff are friendly and attentive, ensuring a pleasant stay.

Everything was satisfactory.